Zachary Piper Solutions is seeking skilled Network Operations Center Service Technicians to support the hybrid cloud infrastructure and applications. The position will be in Lorton, VA. As a member of the NOC Operations team, you will play a crucial role in monitoring and responding to incidents, escalations, and providing exceptional customer service. Your responsibilities will include the operations and maintenance of hybrid cloud resources, DevOps toolsets, and access management systems.

Responsibilities:

· Respond to incidents, escalations, and provide customer service support in the 24x7 hybrid cloud infrastructure

· Perform network tasks, such as port changes, activations, and VLAN assignments.

· Utilize incident response tools for network diagnoses and issue remediation ranging from tiers 1 - 3

· Improve operational efficiency through automation tools and scripts.

Requirements:

· Active TS/SCI clearance.

· Bachelor's degree in Computer Science or 2 years of hands-on experience.

· DoD 8570 IAT Level 2 certification (CompTIA Security ).

· Experience with incident response tools.

· Flexibility in shift hours and availability for on-call support.

Compensation:

· $70,000 - $120,000 (Depending on experience)

· Benefits including medical, dental, vision, 401k

· Holidays and paid time off

About the Company:
Piper Companies

Piper Companies is an elite staffing and human capital solutions firm specializing in information technology, life sciences, and clinical solutions. With a proven track record of delivering high quality talent, managed services, and consulting, we help our clients build high performing teams and drive long-term value. Our rigorous customer engagement process assures results in addressing a variety of people-centered challenges, whether it is helping teams reach maximum performance through comprehensive managed services, directly recruiting permanent employees, or staffing projects on a contract or contract-to-hire basis. When the need is sudden and critical, we specialize in identifying and onboarding the most qualified people in a rapid fashion.

Industries Served:
• IT Infrastructure & Cloud
• Software Development
• Business Intelligence & Data Analytics
• Information Security
• Clinical Research & Life Sciences
• Applied Health

Our Value:
With a focus on understanding the needs and objectives of each enterprise we serve, Piper augments its staffing solutions with program management innovations to help teams reach maximum performance and deliver business results. Each client relationship is grounded in our Piper Engagement Process (PEP), which delivers measurable results and a predictable hiring experience for both clients and candidates.

Company Size:
500 to 999 employees

Industry:
Staffing/Employment Agencies

Founded:
2011

Website:
http://www.pipercompanies.com/